Sensors, electronic devices, and versatile applications help employees complete tedious tasks faster and better, giving them more time to do creative work in organizations. Smart office technology makes jobs more efficient and flexible with the help of network-based devices.

Cloud storage, schedule management, improved customer satisfaction, risk management, resource utilization, and high investment returns are just a few of the advantages of smart offices.

General Statistics

Smart Office Market Outlook

The global smart office market was valued at $31.37 billion in 2020 and is expected to reach $90.63 billion by 2030, growing at an 11.1% CAGR between 2021 and 2030.

(alliedmarketresearch)

Smart Office Furniture Market

The smart office furniture market share is expected to increase by USD 85.11 million from 2021 to 2026, and the market’s growth momentum will accelerate at a CAGR of 8.78%.

During the forecast period, North America will account for 47% of market growth. The smart office furniture market in North America is mostly concentrated in the US and Canada. The market in this region will expand more slowly than markets in other regions.

(technavio)

Lots of employers invest in hyperlocal offices to promote a return to the office

Since the pandemic, 64% have leased or are contemplating leasing suburban office space.

Employers have responded to the pandemic’s deurbanization of the workforce by investing in hyperlocal workplaces to encourage workers to return to the office. Employers think that the connection employees have within the actual workplace is worth the expenditure.

In addition to predictable flexibility, employers are investing in various routes to attract employees to come into the office, such as in-person activities (50%), offering lunches (45%), reimbursement for commuting costs (38%), and childcare assistance programs (33%).

(EY)

Segment Overview

Europe dominated the smart office market in 2020 and is expected to grow at a rapid pace during the forecast period, owing to the expansion of the retail and hospitality sectors. However, Asia-Pacific is expected to grow at a faster rate than Europe by the end of the forecast period.

Leading manufacturers in the smart office market, such as Honeywell International Inc., Cisco Systems, Inc., and Siemens AG, are focusing their investments on more technologically advanced, cost-effective, and secure products and solutions for various applications.

(alliedmarketresearch)

Top Impacting Factors

The increasing need for energy efficiency, as well as supporting industry standards and regulations, are major factors influencing the growth of the smart office market.

Furthermore, the smart office market is being driven by the growth of the IoT market and its applications. However, the high initial investment limits market growth. On the contrary, the evolving smart city market is expected to generate lucrative opportunities for the market.

(alliedmarketresearch)

COVID-19 Impact Analysis

The COVID-19 outbreak has had a significant impact on the electronics and semiconductor industries. Due to an increase in the number of COVID-19 cases, business and manufacturing units in various countries have been closed and are expected to remain closed in 2021.

Furthermore, the partial or total lockdown has disrupted the global supply chain, making it difficult for manufacturers to reach their customers.

The COVID-19 pandemic is having a global impact on society and the economy. The impact of this outbreak is growing by the day and is affecting global business.

Manufacturing unit shutdowns in Asian and European countries have resulted in significant business and revenue losses. The outbreak of the COVID-19 disease has had a significant impact on the operations of the production and manufacturing industries, which has hampered market growth.

(alliedmarketresearch)

Technology helps

Using voice, video, and content sharing to communicate with distant parties, 74% of APAC respondents do so.

60% of APAC respondents said they would use collaboration technology if made available in small meeting rooms.

(Polycom)

Office Data Insights

The most useless thing in the post-pandemic office

What’s the most useless thing in the post-pandemic office?

Based on The Economist poll, 76% of respondents think that Landline desk phones are the most useless thing in the post-pandemic office, while only 10% of them think meeting rooms are useless.

(Source)

Cost of running an office space for 100 employees

 The cost of running an office space for 100 employees (totaling a complete office space of 20,000 sq. foot) in:

• New York could cost as much as $4 million annually,
• London, it could cost $3 million annually,
• San Francisco $2.8 million annually and,
• Madrid $1.5 million annually.

(ronspotflexwork)

In Singapore, the median rent for traditional office space in Singapore in the first three months of 2021 ranged between $2.51 and $7.95 per square foot per month, with a total of 665 leases signed, according to data made public by the authorities.

Accordingly, a typical office space of 20,000 square feet would cost between $60,2400 to $1.9 million per month.

(officefinder)

The ratio of office room to people

With no fixed seats (such as activity-based working or hot-desking) and 80–150 square feet allotted for each employee, high-density workplaces are typically flexible work environments.

Workplaces with an average staff density (150–250 square feet) typically have a standard office design with a mix of individual workstations and private offices.

The typical conference room-to-employee ratio in workplaces with higher densities is 1:10, whereas it is more like 1:20 in offices with dedicated workstations.

(iofficecorp)

Office Type: retrofit and new construction

The market has been divided into two categories: retrofit and new construction. By 2025, the retrofit segment is expected to generate the most revenue. The growing need for energy-saving technologies in retrofitted offices can be attributed to the segment’s growth.

Over the forecast period, the new construction segment is expected to grow significantly. Modifications or new system implementations may be limited in a retrofit office. However, new construction allows for greater flexibility in implementing new systems.

(grandviewresearch)

Average office occupancy

After two years of covid ance and mainly flat leasing, the worldwide office providers interviewed for the MatchOffice Industry Survey 2022 in May express their considerable optimism about the market future generally.

The respondents from North America had the highest expectations; of them, 46.6% think things will turn out well, and 39.1% are excited about the outlook for the office rental market after the pandemic.

Comparatively, the figures for European providers reveal 41.2% and 35.1%, while 32.8% and 31.7%, respectively, are slightly below projections for Asian providers.

In Sweden (72.1% and 17.5%), Germany (65.2% and 21.1%), the Netherlands (77.3% and 10.1%), and Denmark (45.9 and 33.4%), office landlords in Europe are currently quite optimistic about the market.

( MatchOffice Industry Survey )

The pandemic had a severe impact on U.S. commercial real estate (CRE), with vacancy rates skyrocketing in all key sectors, including multifamily, industrial, retail, and office, in the early stages of the health catastrophe.

Rent and price rises were also hampered by deteriorating fundamentals. These pressures, however, were short-lived for the industrial and multifamily sectors, as they saw their vacancy rates reverse course and drop to far lower levels than they were before the epidemic.

On June 22, the commercial vacancy rates are mostly below the pre-pandemic level, except for the office sector.

(economics.td.com)

Office occupancy compared to last year

More than 45% of respondents report their office occupancy is higher than last year (2021). 23.1% of them had the same occupancy in 2021.

( MatchOffice Industry Survey )

U.S Office Vacancy Rate

Due to a significant shift in the labor force toward remote work during the pandemic, office foot traffic was significantly reduced.

Although wealthy tech behemoths expressed interest in prime office spaces, the epidemic significantly curbed most firms’ desire to sign new office contracts. Two years into the pandemic, the office sector’s vacancy rate has moved sideways after peaking at 12% in mid-2021, making little improvement.

(economics.td.com)

Readiness of cutting office space

Firms are currently not planning to cut office space too much.

In the US, the impact of COVID only reduced 1% of office space, while 10% of office space has been diminished in the UK.

(Stanford)

Meeting room demands

According to new data from Coworker.com, global meeting room demand within flexible office spaces is up 73% from 2020. 

(Coworker.com)

A survey by Randstad US and Future Workplace found that 80 percent of workers say virtual communication has made them more reactive than strategic in their daily work.

Especially for new employees, pointed out that they need a face-to-face conversation with an experienced in a meeting room to have an immediate solution to their problems. 

(Randstad)

Conferences Insights

The average number of video conferences 

Most video conferences occur in the marketing and advertising industry, where each worker attends 20.9 sessions on average per month.

Followed by businesses in the travel sector, which hold an average of 11.1 meetings every month. Tech firms, with an average of 10.5 meetings each month, are in third place.

In general, businesses tended to follow the same pattern: a rapid increase following the epidemic, followed by a gradual decline, maybe as they started relying more on asynchronous communication to counteract the tiredness caused by video conferencing.

Companies in the top end of the mid-market segment with 751 to 1,000 employees saw a more consistent downward trend with fewer rises.

In a similar vein, enterprise enterprises with 1,001 to 10,000 employees initially increased before declining in the Fall of 2020 and then peaking once more in March of 2021.

Larger businesses employing more than 10,000 workers experienced a delayed increase, which peaked in May 2021:

(dialpad)

Time spent in video conferences

Video conferencing is used by 46.15% of respondents for less than four hours per week, and by 36.98% for four to twelve hours.

According to this, 83.13% of people attend meetings for no more than 12 hours every week. The 4.73% who spend more than half their week working, on the other hand.

(dialpad)

Number of Meetings vs. Number of Attendees

The information we gathered indicates that gatherings are smaller than you might anticipate.

Meeting rooms were frequently only used by one person in the roughly 6,000 meetings that “Density’s Mid-Year 2019 Workplace Utilization Index” examined during the busiest times of the day.

(Density)

Usage By Meeting Group Size

The report “Density’s Mid-Year 2019 Workplace Utilization Index” exemplifies the significance of monitoring space consumption as a way to enhance meeting room allocation. The research reveals inconsistencies between meeting rooms’ actual usage and their design:

• Meetings with two to four participants made up about 40% of all meetings.
• Only 6% of meetings had more than 10 participants, while 85% of meetings had less than seven attendees.
• Even the largest gatherings rarely occupied more than 45% of the available space.

(Density)

Cost of Meetings

An hour-long discussion with five participants (ranging in rank from specialist to director) costs $338 USD in salaries.
All of those video calls cost money as well. The time lost on useless ones will still cost each employee $1,250 every month.

(booqed)

Methods to Connect

Despite technology’s dominance, physical connection still has value, especially now that face-to-face interactions are limited because of the pandemic. Face-to-face meetings are preferred above alternative formats by 76% of professionals.

They believe that critical decisions are simpler to make. They also concurred that meeting in person improves their comprehension of the recipient party.

• Conferencing is preferred by 7%.
• 5% favor video calls.
• 4% favor email/instant messaging.

(Doddle)

Meeting Room Insights

Time wasted when finding rooms

40% of employees say that they waste half an hour per day looking for meeting spaces.

(WSJ)

Meeting room utilization

Although 53% of conference room space is designed for groups of seven or more, 73% of meetings only involve two to four persons.

(WSJ)

Unused Space in Meeting Rooms

Based on the report “Density’s Mid-Year 2019 Workplace Utilization Index“, small rooms (2-4 people) are seldom wasted by people, while over half of the extra large rooms (13+ people) have been wasted.

(Density)

Exceed Capacity and Wasted Space

According to the research in “Density’s Mid-Year 2019 Workplace Utilization Index“, the largest meeting rooms might be cut in half and still accommodate the daily needs of the workforce.

This translates to an annual waste of space costing close to $1.4 million across 100 rooms with 400 square feet each built for 20 people.

An additional $2.8 million may have been saved during the first fit-out.

Over the course of six months, the combined capacity of large and extra-large conference rooms was exceeded 24 times, each time for just over 30 minutes. Or, to put it another way, for a total of 14 hours over the course of six months, these rooms were crowded. These are mainly used for a board meeting or training sessions.

Density suggested that it’s possible that extra-large meeting rooms go unused. However, you truly need them when you need them. Take into account tightening schedules and condensing down to a minimal number of extra-large places.

(Density)

Guidance for sizing spaces

According to the research in “Density’s Mid-Year 2019 Workplace Utilization Index“, despite being intended to accommodate much more people, the data clearly demonstrates that conference rooms were frequently only used by one person. In contrast, meetings with more than 10 participants were rarely held in spaces designed for that many people.

Density has suggested some clear guidance for sizing spaces to achieve higher workplace utilization if you have 10 meeting rooms for people based on the data:

• 3 quiet areas or phone booths for 1 person;
• 4 meeting rooms for 2 to 4 people;
• 1 meeting room for 5 to 6 people; and
• 2 flexible 20-person rooms that can be converted into 2 rooms for up to 10 people each.

(Density)

Regional Insights

General CAGR

Because of its large customer base and well-established manufacturers, the North American region is expected to dominate the market over the next eight years. The region generated the most revenue in 2016, and it is expected to grow at a CAGR of more than 10% between 2017 and 2025.

Because of the presence of growing economies such as China and India, the Asia Pacific region is expected to see a significant shift in its growth, with a CAGR of more than 19% from 2016 to 2023.

Growth in the service sector in these economies is expected to lead to an increase in the number of offices in the region, necessitating the establishment of smart offices from 2016 to 2023.

Over the forecast period, the South American market is also expected to grow significantly. Various factors, such as increased Internet and wireless network penetration, are expected to drive the regional market for smart offices.

(grandviewresearch)

Asia Pacific (APAC) region

The Asia Pacific (APAC) region will have the highest CAGR in the smart office market.

During the forecast period, the APAC market is expected to grow at the fastest CAGR. The adoption of energy management solutions to reduce associated costs, as well as the implementation of security and lighting management solutions in workplaces, are driving the growth of the APAC smart office market.

(marketsandmarkets)

Product Insights

10+ Smart Office Options to create the best workplace experience

After the pandemic, there has been a significant amount of change, much of it negative, but there have also been some positive changes, particularly in the office area.

With the advent of the smart workplace and all its advantages, the dullness of the conventional, drab office is finally being challenged.

1. Hot desks
2. Conference/ Meeting Rooms
3. Internet of Things (IoT) solutions
4. Visitor management system
5. Modern video monitoring
6. Smart climate and lighting control
7. Cloud-based smart office system
8. Gamification
9. Indoor 3D maps
10. Voice Control
11. Cybersecurity

The market for new construction offices to grow with the highest CAGR 

Between 2017 and 2023, the new construction office type is expected to grow at the fastest CAGR. New construction offices offer the advantage of designing and implementing smart office solutions early in the construction process, resulting in lower operational costs and more efficient use of available resources.

(marketsandmarkets)

Opportunity in evolving cloud-based environment of IoT platforms

IoT is a technology that stores, manages, and analyzes data in real time. Cloud platforms provide a cost-effective and easily deployable alternative to building on-premises data centers.

While IoT is all about connected devices that generate a large amount of data, cloud platforms allow analytics to extract value from that data. Cloud computing technologies enable smart office solution providers to connect workplace management systems installed in the control center to IoT-enabled devices. This capability will enable end users to quickly and affordably build an IoT-based sense and response system.

The cloud platform is a secure platform for the storage and computation of large amounts of data. Furthermore, the cloud can provide a unified platform for managing the service life cycle and organizing deployment.

The emergence of IoT Platform as a Service (PaaS) has increased the deployment opportunities for IoT solutions across the workplace infrastructure.

The cloud platform can aid in the deployment of various applications that offer workplace management authorities new methods of connecting traditional information systems to IoT-enabled devices.

(marketsandmarkets)

Definition

Space occupancy

occupied square footage/total workspace square footage = space occupancy rate

Simply divide the occupied floor space by the total floor space to determine the space occupancy rate (this means excluding restrooms, pantries, and other non-workable areas, but includes meeting rooms).

Space utilization

occupancy/ capacity = space utilization rate

Space utilization is your building’s occupancy divided by its capacity. It is seen by how frequently workers use a specific area.

Utilization can be both a static and a dynamic metric. For instance, you may assess how well a room is being used right now or over the course of a few days, weeks, months, or even hours.

The post Smart office statistics & trends you must know in 2023 and onwards first appeared on ONEs Blog.

Many Indonesian companies have developed appropriate work guidelines for each employee to implement hybrid work. This is because entrepreneurs believe that a hybrid approach to work can have many positive effects on employee performance and well-being.  

This article will show what business leaders must recognize how, when, and where we work are no longer constrained by traditional notions of time and space in this new hybrid working era. 

What is Hybrid work? 

Hybrid work is an approach that takes into account the individual’s needs, whether they’re at home or at the office. Our platform enables people to work from any location, and move between sites as needed. 

Many organizations see hybrid work as the evolution of remote working, allowing employers to better integrate remote working into overall business processes while providing comparable work experience for remote workers. 

In addition, the Indonesian government may further implement a “work anywhere” (WFA) policy for its employees to support hybrid work. 

What is Work From Anywhere (WFA)?  

The Indonesian government is planning to implement a more flexible work system for civil servants, allowing them to work anywhere in the future, the new approach is named as Work From Anywhere (WFA). 

WFA is not required employees to work in a specific location, such as a home or office, and they don’t have mandatory office hours. This means that employees have flexible work locations and flexible working hours. 

Work From Anywhere in Indonesia

Ministries and government agencies are developing new frameworks to accommodate this new policy. Although the program is still in its preliminary stages and the Indonesian public authorities have not yet announced whether they will allow employees to work outside of the country, there still most employees prefer hybrid work. 

However, there are some jobs that are not suitable for hybrid work, for example, medical staff or firefighters as they cannot be able to work anywhere.

The application of WFA was intended to increase the effectiveness of ASN performance and provide efficiency to government bureaucracy…The important thing is that performance and targets are achieved,

Satya Pratama, the Head of the Legal, Public Relations, and Cooperation Bureau of the Administrative and Bureaucratic Reform Ministry.

Hybrid work is preferred across ASEAN markets

The Cisco study highlighted that hybrid work is now preferred by many employees across ASEAN markets:

• Indonesia – 84%
• Singapore – 71%
• Malaysia – 74%
• Vietnam – 76%
• Thailand – 69%
• The Philippines – 60%

The support for hybrid work extends beyond employees as well — with 90% of employees saying their employers have been supportive of hybrid working. In particular, 46% said their employers have been supportive, while 44% said their employers have been very supportive.

(Cisco)

Why do Indonesians prefer hybrid work? 

Microsoft’s report, “Great Expectations: Making Hybrid Work Work ” shows that as many as 48 percent of employees in Indonesia say they prefer to prioritize health and well-being over work.  

As hybrid work allows the employees to work everywhere and work in a flexible work period, this gives them more flexibility to make them balance life and work.  

Why should take care of Indonesian employees’ needs?  

Wahjudi Purnama, Modern Work & Security Business Group Lead of Microsoft Indonesia, pointed out that the challenge for every organization is to be able to meet the expectations of its employees, otherwise, 66% of workers in Indonesia would quit their jobs and more likely to consider switching to remote or hybrid work systems. 

Hybrid work improves employees’ performance 

According to the Cisco report, hybrid work has been able to improve the quality of work of employees in Indonesia by up to 56.4%, and employee productivity also increased by 53.4%. 

Furthermore, the hybrid work method increases the knowledge and work skills of employees by 58.7%. Meanwhile, employee relations and attitudes at work increased 46.8% with the hybrid work method. 

Hybrid work improves employees’ welfare

In the Microsoft study, 62.5% of respondents admitted that adopting a hybrid work approach had improved their well-being. 

More importantly, as many as 87% of respondents are able to save money by working with a hybrid work style because they do not have to go back to the office as often. Even 92% of respondents admit that the hybrid work approach has allowed them to spend more time with their families, improving their relationships with them. 

Then, 85 percent of respondents said the hybrid approach made them happier and motivated them to take on their work roles. There are 64% of respondents felt that the hybrid work approach had a positive impact on their physical health. 

Why employers would like to implement hybrid work? 

Satya Pratama, head of public relations at the Indonesian National Civil Service Agency, says the flexible working program is designed to improve performance and job satisfaction.  

In fact, at least a dozen companies in Indonesia, mainly start-ups, have already adopted at least part of this WFA approach. They all report that hybrid work has many benefits for them. 

Increases the production growth rate of companies   

A survey from the famous consulting firm Accenture found that 83% of workers in Indonesia prefer a hybrid model for work. It also found that over 67% of companies have high business growth after switching to a work-from-anywhere model.  

Meanwhile, the majority of companies remain focused on where people are going to work physically, and they are ‘no-growth’ in their businesses.  

Reduce business operating costs 

Some data suggests that only about 48.9% of startups will survive in 2021. According to data published by the Indonesian Venture Capital Association (Amvesindo) on the IDX channel, up to 10-15% of startups may also face closure due to a lack of competition. 

The Co-Office is a shared office that supports WFA and offers a variety of flexible working facilities (such as desk rotation), lounge areas, and silent cubicles, in addition to any traditional office.

The use of rotating desks reduces the cost of purchasing fixed desks and reduces the need for startups and SMEs to have huge space requirements and pay high rents. 

Increase employees’ emotional and mental well-being 

Based on Cisco’s report, 60.8% say hybrid working makes their stress levels have decreased because a hybrid workplace provides a work environment less pressurized (26.5%) and greater flexibility (25.7%) to them. 

If employees work happier, this can help them to more engage with their work, and then the quality of work would be increased. Moreover, they would not like to resign from their jobs. So, hybrid work also helps companies to retain talent. 

That’s why entrepreneurs believe that a hybrid approach to work can have many positive effects on employee performance and well-being.   

Who has implemented hybrid work in Indonesia? 

Just in Jakarta, there are already 3,964 companies have implemented the WFH policy. Here are some examples of these companies: 

Amar Bank: It is one of the companies that can be said to be the first of companies in implementing WFA. They have a complete hybrid work system to improve the quality of work and employee welfare. 

Blibli: It is a well-known Indonesian e-commerce company that focuses on building good business ecosystems for consumers and organizations. They noticed an increase in productivity after most of their employees worked from home.   

Efishery: It is a company engaged in aquaculture, and they found that hybrid work actually increased the company’s productivity. Therefore, they decided to go to WFA forever.   

Microsoft Indonesia: They have developed different flexible working arrangements for their employees, such as offering virtual meditation sessions and set break time after meetings, to ensure that employees can continue to provide high productivity. 

More companies support hybrid work:10 companies that implemented hybrid working in Indonesia – ONEs Blog 

Challenges to implementing hybrid work 

Currently rebuilding social capital also looks different in the hybrid world. Wahjudi noted that as many as 49% of Indonesian leaders say that relationship building is the biggest challenge in the hybrid work era. 

Furthermore, Microsoft’s survey also found that corporate leaders need to make the office feel worth commuting. Because, as many as 41 percent of hybrid employees in Indonesia said their biggest challenge was knowing when and why they had to come to the office. 

On the other hand, only 40 percent of leaders have made a team agreement to define these new norms. 

Some companies still not prepared for hybrid work due to misunderstanding

Based on Cisco’s survey, only 25% of employees feel their employer is ‘very prepared’ for a hybrid working future. 

Actually, nearly 72% believe their manager trusts them to be productive when working remotely and over 60% believe their colleagues can be trusted to work remotely. 

General hybrid working data 

Opinions for networking Infrastructure  

67% say suffering connectivity issues on a regular basis is career-limiting for remote workers. 

72.1% say their company currently has the right networking infrastructure. 

93.2% say networking Infrastructure is essential for seamless working-from-home experiences. 

(Cisco) 

Opinions for cybersecurity  

85.9% feel cybersecurity is critical for making hybrid working safe. 

72.5% think business leaders are familiar with the cyber risks of hybrid work. 

69.3% believe their organization currently has the right capabilities and protocols in place. 

65.9% think employees in their company understand the cyber risk. 

(Cisco) 

Less commuting expenses and allowances 

86.5% of employees say they saved money in the past 12 months; the average is US$112 a week / US$5,824 a year.

In the same meaning, hybrid work helps their average income increase by 13.3%. Therefore, employers can save lots of travel allowances for their staff. 

(Cisco) 

Employees prefer to work virtually 

In Indonesia, 62% of employees are willing to use digital immersive spaces for meetings, up from 52% globally. 

Leaders consider redesigning their workplace 

54% of leaders are currently redesigning meeting spaces for hybrid work, or plan to in the year ahead.  

 (Microsoft) 

Hybrid work helps to build a new meeting etiquette 

Despite 43% of remote employees and 44% of hybrid employees saying they do not feel included in meetings, just 27% of organizations have established new hybrid work meeting etiquette. 

(Microsoft) 

Gen Z and Millennials seeking for flexible work 

53% of Gen Z and Millennials in Indonesia are likely to consider changing jobs if cannot work flexibly this year. 

(Microsoft) 

Directors are planning to change the work style of their companies 

60 percent of leaders in Indonesia say their companies plan to return to full office work next year, higher than the global figure of 50 percent.

However, 66 percent of workers in Indonesia are more likely to consider switching to remote or hybrid work.

More information for hybrid working 

Stanford economist explains why need hybrid work: Stanford economist tells what can be learned from the winners of hybrid plans – ONEs Blog 

How to optimize your hybrid workplace for 2023: Optimize your hybrid workplace for 2023 – ONEs Blog 

What equipment do hybrid workers need in 2023?: What equipment do hybrid workers need in 2023? – ONEs Blog 

ONES is one of the famous all-in-one smart office systems that can help you to easily implement hybrid working at ease.  You can easily perform virtual meetings, desk hoteling, and digital office management with our Room Booking, Desk Booking, and Visitor Management features.     

Feel free to contact us for more detail to implement your hybrid office!  

Contact us: hello@ones.software, or visit ONES Software official website for more information: https://ones.software/id.   

The post Hybrid work trends in Indonesia a business leader needs to know in 2023 and onward  first appeared on ONEs Blog.

The telecommunications and technology giant Telstra’s study in 2022 reported that digital transformation can help businesses in the Asia Pacific (APAC) to optimization of hybrid work.  

The hybrid work experience of your workers can be made or broken by their workplace equipment. For instance, a difficult hot desking tool can make it difficult to enter the office. However, a fantastic one can make choosing a desk and a seat next to coworkers exciting for your staff members.

Digital transformation optimizes the performance of hybrid workers  

The lack of virtual work processes and hybrid office equipment makes it difficult for employees to adapt to the new work environment, which will affect their productivity. Thus leveraging technology to improve the performance of hybrid working, manage office resources easily and reduce operating costs.    

75% of both APAC leaders and employees say that it has become easier to stay engaged and drive cultural exchange with technology. 

How to transform the working style to digital? 

The research shows that there are three key transformation priorities for businesses in the Asia Pacific (APAC): 

1. Increasing investments in emerging technologies; 
2. Improving cybersecurity; and 
3. Increasing the pace of digital transformation; 

According to 45% of APAC leaders polled, the first step—investing in new technology—will be crucial to establishing a successful hybrid work environment as organizations aim to promote team collaboration and communication across remote work locations.  

70% of organizations also say they already have a strategy in place to identify and deploy the right technology and tools to facilitate both office-based and remote work.   

Building a hybrid optimized workplace starts with the right people (your talents).

Geraldine Kor Managing Director, South Asia, Telstra

Equipment suitable for your hybrid workers  

Based on mentioned points above of the research, there are 5 key ways for implementing hybrid work better.   

A multi-functional virtual meeting tool 

As hybrid workers are located in different places, a virtual meeting tool can bring a team together, work one-on-one with stakeholders, and move projects and businesses forward.

A variety of virtual tools is available to help with collaborative work. For example, Microsoft Viva, offers virtual meetings, real-time window communication, and customized teamwork itineraries. 

A good connection in the network 

When hybrid workers work remotely, they are often limited by the speed of the network or data limitations in the area. As a result, network failures can have a major impact on uploading and downloading files. Or in the worst scenario, it is not being able to continue working at all. 

Many hybrid offices are used in conjunction with IoT, when hybrid workers return to work in the office, poor network service may affect the normal use of office equipment. 

Flexible office equipment 

Hybrid workers are used to working in flexible locations and hours, therefore flexibility is a priority for them.

Of course, they have the same request for their work equipment. Hot desking is a good solution for them. It is an organizational workspace system in which desks are used on an ad hoc, first-come, first-served basis by different people at different times.  

Moreover, when a hybrid worker is seated in an uncomfortable position for typing, can easily lead to muscular injuries. Therefore, using fixed furniture may not only affect productivity but also leave employers open to compensation claims from injured employees. 

Relaxing space for conversation 

A Microsoft report found that the leisure space allows employees to have more interaction, and through the exchange of ideas improve technology.

Meanwhile, it provides a place for employees to rest to maintain service quality. In addition, many reports also pointed out that the co-working space helps to establish a company culture and increase the sense of belonging of employees, therefore helping companies retain their talents. 

Independent Office Space and Reservation System

Perhaps it might be less heard of quiet cars and focus rooms in hybrid workspaces, but they are important for hybrid workers because they provide some quiet areas for workers to focus on work.

However, these areas always have many people who want to use them, thus it needs some reservation systems to book these areas. ONES is one of the famous booking systems and has been implemented by various government departments and multinational companies. 

ONES Software now has a dedicated page to introduce a series of hybrid working measures to help you solve problems. You may wish to go to https://ones.software/hybrid-workspace/ for further reference.   

Contact us: hello@ones.software, or visit ONES Software official website for more information: https://ones.software/. 

The post What equipment do hybrid workers need in 2023? first appeared on ONEs Blog.

This policy is also in line with the Blueprint for Digital Banking Transformation published on October 26 by the Financial Services Authority (Otoritas Jasa Keuangan, OJK).

Digital Transformation in Indonesia Banking Sector

In the 2020-2025 Indonesia Banking Development Roadmap, one of the pillars that become the policy direction is the acceleration of banking digital transformation. 

One of the important points mentioned in the blueprint is the transformation of the banking organization’s design which includes four aspects: Workplace, Structure, Authority, and Workforce Enablement.

In the aspect of Workforce Enablement, it is written that the transformation of a digital bank requires changing the workplace into a digital workplace.

The blueprint also explains that banks need to develop a digital culture as a strong foundation to change the mindset and understanding of bank administrators and employees to be oriented towards a digital vision to support the company’s digital transformation.

Work From Anywhere for Amar Bank

Amar Bank is the first FinTech-powered bank in Indonesia, which first implement the Work From Anywhere (WFA) policy permanently, known as the Hybrid Working Style.

Vishal Tulsian, President and Director of Amar Bank, stated that this pandemic has caused businesses to realize the advantages of remote labor. Returning to the old style of working is equivalent to faxing after the development of email.

Employees may continue to concentrate on effectively giving good service to clients, adjusting to changes in consumer behavior, and being able to meet every consumer need throughout this pandemic with this digitally-centered and flexible manner of working.

Amar Bank has been embracing remote work as part of its startup culture since the beginning of 2014, but the official implementation of the Work From Anywhere policy began in October of this year 2022.

Lots of Indonesian considering switching to a hybrid work system

The second annual Work Trend Index report from Microsoft shows that as many as 66 percent of workers in Indonesia are more likely to consider switching to remote or hybrid work systems.

Modern Work & Security Business Group Lead of Microsoft Indonesia Wahjudi Purnama said the pandemic that has lasted for approximately two years has significantly changed the way people interpret work in life.

Referring to Indonesia-specific data, this Work Trend Index report reveals five main trends. Among them, employees have a new view of what is considered ‘worth it’ at work.

Wahjudi detailed, as many as 48% of employees in Indonesia said they tend to prioritize health and well-being more than work, than before the pandemic.

“Flexibility and well-being have become something we cannot compromise. By welcoming and adapting to these new expectations, the organization can actually prepare every employee and business for long-term success,” said Wahjudi.

ONES Software now has a dedicated page to introduce a series of hybrid working measures to help you solve problems. You may wish to go to https://ones.software/hybrid-workspace/ for further reference.  

Contact us: hello@ones.software, or visit ONES Software official website for more information: https://ones.software/id/. 

The post Hybrid Working Trend in Indonesia Banking Digital Transformation first appeared on ONEs Blog.

Businesses everywhere are facing a critical decision today about how their new working environment will look after the pandemic. Businesses have to adjust and speed up their digital growth and transformation in order to keep up with the changes and uncertainties of the previous two years and continue to be available to clients.

In Asia Pacific (APAC) region, decision-makers have continued to invest in successful hybrid work environments, as they look to facilitate team collaboration and communication across remote work locations and improve productivity.

What do APAC decision-makers care nowadays?

A recent study “Telstra Asia Pacific Transformation Vision: Optimising for Hybrid” made by the telecommunications and technology giant Telstra showed how business decision-makers in the Asian Pacific (APAC) region were rethinking their operations and work arrangements to benefit both employers and employees in the hybrid work era.

3 key transformation priorities for APAC businesses

Their research shows that there are three key transformation priorities
for businesses in Asia Pacific (APAC):

1. Increasing investments in emerging technologies;
2. Improving cybersecurity; and
3. Increasing the pace of digital transformation;

According to 45% of APAC leaders polled, the first step—investing in new technology—will be crucial to establishing a successful hybrid work environment as organizations aim to promote team collaboration and communication across remote work locations.

With 57% of APAC leaders planning to invest in technology that can assess productivity in a hybrid work environment and optimize their operations accordingly, data and analytics technology has also come out on top when it comes to information and communication (ICT) spending.

For example, based on ONE’s user data for meeting in recent months, the no-show rate of room reservations in an office can reach up to over 40%. Based on data from Inc. survey, 40% of an office’s dedicated desk space sits also unused on a given day.  These office facility misuses can be resolved by the smart office management system.

Productivity and Economic Impact in a Hybrid Environment

Despite the pandemic’s losses, the data indicates that organizations are not slowing down their growth goals. Because it creates opportunities for new talent from anywhere, enabling remote work is undoubtedly beneficial for both businesses and employees.

70% of businesses have hired talent from all over the world, and 85% of businesses are embracing hybrid work arrangements that let employees manage their obligations at home and at work, the report showed.

Despite the reopening of offices, 83% more virtual work was anticipated by the firms questioned in the following six to twelve months.

Additionally, 74% of workers in APAC believed that flexible work schedules improved productivity for both themselves and their colleagues.

Optimizing Hybrid Work with New Technology

According to 72% of workers, one crucial transformation strategy is to expand the function of human resources to encompass comprehensive hybrid rules and guidelines. This may involve influencing an organization’s productivity measurement system, like Microsoft Viva.

Moreover, over 56% of APAC leaders note that organizations have begun to track how often teamwork and communication tools are used to gauge productivity, and half of these leaders measure productivity by the output based on the work completed.

The changes from the past two years have triggered leaders to respond to new expectations from their employees and prompted businesses to accelerate their digital ambitions to stay relevant and continue to be available for customers.

As we learn to navigate further uncertainties in the current economy, leaders must continue to be compassionate, and lean on digital tools to facilitate open communications with their teams,

Geraldine Kor, managing director for South Asia at Telstra

Telstra managing director Geraldine Kor mentioned that there is no one-size-fits-all approach to building the work environment. However, the right use of technology has the potential to facilitate employee engagement and foster corporate culture despite a decentralized workforce.

ONES Software now has a dedicated page to introduce a series of hybrid working measures to help you solve problems. You may wish to go to https://ones.software/hybrid-workspace/ for further reference.  

Contact us: hello@ones.software, or visit ONES Software official website for more information: https://ones.software/. 

The post APAC Decision Makers Optimize Productivity by Hybrid Work first appeared on ONEs Blog.