Many Indonesian companies have developed appropriate work guidelines for each employee to implement hybrid work. This is because entrepreneurs believe that a hybrid approach to work can have many positive effects on employee performance and well-being.  

This article will show what business leaders must recognize how, when, and where we work are no longer constrained by traditional notions of time and space in this new hybrid working era. 

What is Hybrid work? 

Hybrid work is an approach that takes into account the individual’s needs, whether they’re at home or at the office. Our platform enables people to work from any location, and move between sites as needed. 

Many organizations see hybrid work as the evolution of remote working, allowing employers to better integrate remote working into overall business processes while providing comparable work experience for remote workers. 

In addition, the Indonesian government may further implement a “work anywhere” (WFA) policy for its employees to support hybrid work. 

What is Work From Anywhere (WFA)?  

The Indonesian government is planning to implement a more flexible work system for civil servants, allowing them to work anywhere in the future, the new approach is named as Work From Anywhere (WFA). 

WFA is not required employees to work in a specific location, such as a home or office, and they don’t have mandatory office hours. This means that employees have flexible work locations and flexible working hours. 

Work From Anywhere in Indonesia

Ministries and government agencies are developing new frameworks to accommodate this new policy. Although the program is still in its preliminary stages and the Indonesian public authorities have not yet announced whether they will allow employees to work outside of the country, there still most employees prefer hybrid work. 

However, there are some jobs that are not suitable for hybrid work, for example, medical staff or firefighters as they cannot be able to work anywhere.

The application of WFA was intended to increase the effectiveness of ASN performance and provide efficiency to government bureaucracy…The important thing is that performance and targets are achieved,

Satya Pratama, the Head of the Legal, Public Relations, and Cooperation Bureau of the Administrative and Bureaucratic Reform Ministry.

Hybrid work is preferred across ASEAN markets

The Cisco study highlighted that hybrid work is now preferred by many employees across ASEAN markets:

• Indonesia – 84%
• Singapore – 71%
• Malaysia – 74%
• Vietnam – 76%
• Thailand – 69%
• The Philippines – 60%

The support for hybrid work extends beyond employees as well — with 90% of employees saying their employers have been supportive of hybrid working. In particular, 46% said their employers have been supportive, while 44% said their employers have been very supportive.

(Cisco)

Why do Indonesians prefer hybrid work? 

Microsoft’s report, “Great Expectations: Making Hybrid Work Work ” shows that as many as 48 percent of employees in Indonesia say they prefer to prioritize health and well-being over work.  

As hybrid work allows the employees to work everywhere and work in a flexible work period, this gives them more flexibility to make them balance life and work.  

Why should take care of Indonesian employees’ needs?  

Wahjudi Purnama, Modern Work & Security Business Group Lead of Microsoft Indonesia, pointed out that the challenge for every organization is to be able to meet the expectations of its employees, otherwise, 66% of workers in Indonesia would quit their jobs and more likely to consider switching to remote or hybrid work systems. 

Hybrid work improves employees’ performance 

According to the Cisco report, hybrid work has been able to improve the quality of work of employees in Indonesia by up to 56.4%, and employee productivity also increased by 53.4%. 

Furthermore, the hybrid work method increases the knowledge and work skills of employees by 58.7%. Meanwhile, employee relations and attitudes at work increased 46.8% with the hybrid work method. 

Hybrid work improves employees’ welfare

In the Microsoft study, 62.5% of respondents admitted that adopting a hybrid work approach had improved their well-being. 

More importantly, as many as 87% of respondents are able to save money by working with a hybrid work style because they do not have to go back to the office as often. Even 92% of respondents admit that the hybrid work approach has allowed them to spend more time with their families, improving their relationships with them. 

Then, 85 percent of respondents said the hybrid approach made them happier and motivated them to take on their work roles. There are 64% of respondents felt that the hybrid work approach had a positive impact on their physical health. 

Why employers would like to implement hybrid work? 

Satya Pratama, head of public relations at the Indonesian National Civil Service Agency, says the flexible working program is designed to improve performance and job satisfaction.  

In fact, at least a dozen companies in Indonesia, mainly start-ups, have already adopted at least part of this WFA approach. They all report that hybrid work has many benefits for them. 

Increases the production growth rate of companies   

A survey from the famous consulting firm Accenture found that 83% of workers in Indonesia prefer a hybrid model for work. It also found that over 67% of companies have high business growth after switching to a work-from-anywhere model.  

Meanwhile, the majority of companies remain focused on where people are going to work physically, and they are ‘no-growth’ in their businesses.  

Reduce business operating costs 

Some data suggests that only about 48.9% of startups will survive in 2021. According to data published by the Indonesian Venture Capital Association (Amvesindo) on the IDX channel, up to 10-15% of startups may also face closure due to a lack of competition. 

The Co-Office is a shared office that supports WFA and offers a variety of flexible working facilities (such as desk rotation), lounge areas, and silent cubicles, in addition to any traditional office.

The use of rotating desks reduces the cost of purchasing fixed desks and reduces the need for startups and SMEs to have huge space requirements and pay high rents. 

Increase employees’ emotional and mental well-being 

Based on Cisco’s report, 60.8% say hybrid working makes their stress levels have decreased because a hybrid workplace provides a work environment less pressurized (26.5%) and greater flexibility (25.7%) to them. 

If employees work happier, this can help them to more engage with their work, and then the quality of work would be increased. Moreover, they would not like to resign from their jobs. So, hybrid work also helps companies to retain talent. 

That’s why entrepreneurs believe that a hybrid approach to work can have many positive effects on employee performance and well-being.   

Who has implemented hybrid work in Indonesia? 

Just in Jakarta, there are already 3,964 companies have implemented the WFH policy. Here are some examples of these companies: 

Amar Bank: It is one of the companies that can be said to be the first of companies in implementing WFA. They have a complete hybrid work system to improve the quality of work and employee welfare. 

Blibli: It is a well-known Indonesian e-commerce company that focuses on building good business ecosystems for consumers and organizations. They noticed an increase in productivity after most of their employees worked from home.   

Efishery: It is a company engaged in aquaculture, and they found that hybrid work actually increased the company’s productivity. Therefore, they decided to go to WFA forever.   

Microsoft Indonesia: They have developed different flexible working arrangements for their employees, such as offering virtual meditation sessions and set break time after meetings, to ensure that employees can continue to provide high productivity. 

More companies support hybrid work:10 companies that implemented hybrid working in Indonesia – ONEs Blog 

Challenges to implementing hybrid work 

Currently rebuilding social capital also looks different in the hybrid world. Wahjudi noted that as many as 49% of Indonesian leaders say that relationship building is the biggest challenge in the hybrid work era. 

Furthermore, Microsoft’s survey also found that corporate leaders need to make the office feel worth commuting. Because, as many as 41 percent of hybrid employees in Indonesia said their biggest challenge was knowing when and why they had to come to the office. 

On the other hand, only 40 percent of leaders have made a team agreement to define these new norms. 

Some companies still not prepared for hybrid work due to misunderstanding

Based on Cisco’s survey, only 25% of employees feel their employer is ‘very prepared’ for a hybrid working future. 

Actually, nearly 72% believe their manager trusts them to be productive when working remotely and over 60% believe their colleagues can be trusted to work remotely. 

General hybrid working data 

Opinions for networking Infrastructure  

67% say suffering connectivity issues on a regular basis is career-limiting for remote workers. 

72.1% say their company currently has the right networking infrastructure. 

93.2% say networking Infrastructure is essential for seamless working-from-home experiences. 

(Cisco) 

Opinions for cybersecurity  

85.9% feel cybersecurity is critical for making hybrid working safe. 

72.5% think business leaders are familiar with the cyber risks of hybrid work. 

69.3% believe their organization currently has the right capabilities and protocols in place. 

65.9% think employees in their company understand the cyber risk. 

(Cisco) 

Less commuting expenses and allowances 

86.5% of employees say they saved money in the past 12 months; the average is US$112 a week / US$5,824 a year.

In the same meaning, hybrid work helps their average income increase by 13.3%. Therefore, employers can save lots of travel allowances for their staff. 

(Cisco) 

Employees prefer to work virtually 

In Indonesia, 62% of employees are willing to use digital immersive spaces for meetings, up from 52% globally. 

Leaders consider redesigning their workplace 

54% of leaders are currently redesigning meeting spaces for hybrid work, or plan to in the year ahead.  

 (Microsoft) 

Hybrid work helps to build a new meeting etiquette 

Despite 43% of remote employees and 44% of hybrid employees saying they do not feel included in meetings, just 27% of organizations have established new hybrid work meeting etiquette. 

(Microsoft) 

Gen Z and Millennials seeking for flexible work 

53% of Gen Z and Millennials in Indonesia are likely to consider changing jobs if cannot work flexibly this year. 

(Microsoft) 

Directors are planning to change the work style of their companies 

60 percent of leaders in Indonesia say their companies plan to return to full office work next year, higher than the global figure of 50 percent.

However, 66 percent of workers in Indonesia are more likely to consider switching to remote or hybrid work.

More information for hybrid working 

Stanford economist explains why need hybrid work: Stanford economist tells what can be learned from the winners of hybrid plans – ONEs Blog 

How to optimize your hybrid workplace for 2023: Optimize your hybrid workplace for 2023 – ONEs Blog 

What equipment do hybrid workers need in 2023?: What equipment do hybrid workers need in 2023? – ONEs Blog 

ONES is one of the famous all-in-one smart office systems that can help you to easily implement hybrid working at ease.  You can easily perform virtual meetings, desk hoteling, and digital office management with our Room Booking, Desk Booking, and Visitor Management features.     

Feel free to contact us for more detail to implement your hybrid office!  

Contact us: hello@ones.software, or visit ONES Software official website for more information: https://ones.software/id.   

The post Hybrid work trends in Indonesia a business leader needs to know in 2023 and onward  first appeared on ONEs Blog.

Hybrid Working in Indonesia

In Indonesia, where Work-from-Home arrangements were widely used during the COVID-19 pandemic, the government may go even further by instituting a Work-from-Anywhere (WFA) policy for its employees in order to boost productivity.

In the future, the government intends to create a more flexible working structure for state officials by allowing them to WFA. The framework is being created in collaboration with many ministries and government organizations.

The application of WFA was intended to increase the effectiveness of ASN performance and provide efficiency to government bureaucracy…The important thing is that performance and targets are achieved,

Satya Pratama, the Head of the Legal, Public Relations, and Cooperation Bureau of the Administrative and Bureaucratic Reform Ministry.

Companies that implemented hybrid working in Indonesia

The followings are the companies in Indonesia that are already implemented hybrid working to improve productivity and flexibility.

Efishery 

Efishery is a company engaged in aquaculture in Indonesia and was established in 2013.  

Since the promulgation of work from home during the pandemic, they have implemented “work from anywhere” and have actually increased the company’s productivity. Therefore, they decided to go to WFA forever. 

Blibli 

Blibli is a well-known Indonesian e-commerce company that focuses on building good business ecosystems for consumers and organizations. 

Blibli announced in their company post that their employees can perform their duties from anywhere. WFA was adopted after they survived the pandemic because they noticed an increase in productivity when most of their employees worked from home. 

Stockbit 

Stockbit is a startup in the financial sector and has also taken some steps for WFA that are starting to become a trend for Indonesian companies.

Since February 2022, Stockbit has implemented remote systems or work anywhere outside the office to improve employee productivity and quality of work. 

Magic 

One of the startups that do not require its workers to come to the office is Ajaib. After passing the adaptation and trial period, they also implemented WFA in the stock and mutual fund investment application earlier this year. 

Happy Fresh 

Happy Fresh is a grocery shopping application, that also implements a remote system. They provide flexibility to some workers that are not required to come to the office, especially for the Backend Engineer profession. 

Flip 

Another financial application that implements WFA is Flip. Flip allows workers to work-in-anywhere from March 2022, whether working at home or in a café, and has implemented other WFA approaches for two years.

Flip also provides benefits, such as laptops, tables, chairs, and internet costs to support it. 

Amartha 

Amartha, which is also engaged in fintech, just starting to implement WFA in 2022. However, this online investment company is still in the trying phase until the end of the year. Actually, they believed that WFA is able to increase the productivity and quality of work of the staff. 

CoLearn 

CoLearn has long allowed its employees to Work-From-Anywhere. Like most companies, they see that way of working more effectively in terms of productivity and mental health of their workers. Therefore, the remote system was continued until this year. 

Read More: Are Indonesian companies ready for hybrid working now? 

Niagahoster  

Recently, Niagahoster announced that their company will implement the WFA system in the long run. The reason is they found flexible working is more efficient than traditional working.

They have implemented WFH since the pandemic and said that they will continue it for at least until the end of 2022. 

Amar Bank 

Amar Bank is one of the companies that can be said to be the first of companies in implementing WFA. The corporate sector was doing quite effectively even though the workers did not come to the office.

The hybrid work system (between WFA and WFO) has so far been implemented to improve the quality of work and employee welfare. 

What should you prepare for implementing hybrid working? 

To implement hybrid working, you need a comprehensive office management system to support your staff working in the office. ONES is one of the famous all-in-one smart office systems that can help you to implement hybrid working with ease. 

You can easily perform virtual meetings, desk hoteling, and digital office management with our Room Booking, Desk Booking, and Visitor Management features.       

Contact us: hello@ones.software, or visit ONES Software official website for more information: https://ones.software/id/. 

The post 10 companies that implemented hybrid working in Indonesia  first appeared on ONEs Blog.

This policy is also in line with the Blueprint for Digital Banking Transformation published on October 26 by the Financial Services Authority (Otoritas Jasa Keuangan, OJK).

Digital Transformation in Indonesia Banking Sector

In the 2020-2025 Indonesia Banking Development Roadmap, one of the pillars that become the policy direction is the acceleration of banking digital transformation. 

One of the important points mentioned in the blueprint is the transformation of the banking organization’s design which includes four aspects: Workplace, Structure, Authority, and Workforce Enablement.

In the aspect of Workforce Enablement, it is written that the transformation of a digital bank requires changing the workplace into a digital workplace.

The blueprint also explains that banks need to develop a digital culture as a strong foundation to change the mindset and understanding of bank administrators and employees to be oriented towards a digital vision to support the company’s digital transformation.

Work From Anywhere for Amar Bank

Amar Bank is the first FinTech-powered bank in Indonesia, which first implement the Work From Anywhere (WFA) policy permanently, known as the Hybrid Working Style.

Vishal Tulsian, President and Director of Amar Bank, stated that this pandemic has caused businesses to realize the advantages of remote labor. Returning to the old style of working is equivalent to faxing after the development of email.

Employees may continue to concentrate on effectively giving good service to clients, adjusting to changes in consumer behavior, and being able to meet every consumer need throughout this pandemic with this digitally-centered and flexible manner of working.

Amar Bank has been embracing remote work as part of its startup culture since the beginning of 2014, but the official implementation of the Work From Anywhere policy began in October of this year 2022.

Lots of Indonesian considering switching to a hybrid work system

The second annual Work Trend Index report from Microsoft shows that as many as 66 percent of workers in Indonesia are more likely to consider switching to remote or hybrid work systems.

Modern Work & Security Business Group Lead of Microsoft Indonesia Wahjudi Purnama said the pandemic that has lasted for approximately two years has significantly changed the way people interpret work in life.

Referring to Indonesia-specific data, this Work Trend Index report reveals five main trends. Among them, employees have a new view of what is considered ‘worth it’ at work.

Wahjudi detailed, as many as 48% of employees in Indonesia said they tend to prioritize health and well-being more than work, than before the pandemic.

“Flexibility and well-being have become something we cannot compromise. By welcoming and adapting to these new expectations, the organization can actually prepare every employee and business for long-term success,” said Wahjudi.

ONES Software now has a dedicated page to introduce a series of hybrid working measures to help you solve problems. You may wish to go to https://ones.software/hybrid-workspace/ for further reference.  

Contact us: hello@ones.software, or visit ONES Software official website for more information: https://ones.software/id/. 

The post Hybrid Working Trend in Indonesia Banking Digital Transformation first appeared on ONEs Blog.